Code of Conduct

[Last Updated: 31st January 2026]

Purpose and Applicability

This Code of Conduct outlines the standards of behavior and professional practices expected in all activities undertaken by New Door Realtors LLP. It exists to ensure that real estate engagements are conducted in a lawful, transparent, and disciplined manner, consistent with the company’s operating principles and regulatory obligations.

This Code applies to:

  • the leadership of New Door Realtors LLP,
  • all employees and team members,
  • consultants, associates, and representatives,
  • and any third parties acting on behalf of the company.

Engagement with individuals or entities that require deviation from these standards is not permitted.

Core Conduct Standards

All activities undertaken by or on behalf of New Door Realtors LLP shall be conducted in accordance with:

  • applicable laws and regulations,
  • accurate and complete representation of material facts,
  • documented processes rather than informal assurances,
  • fairness and professionalism in all dealings.

Decisions and actions are expected to prioritize long-term legal and reputational integrity over short-term commercial outcomes.

Client and Transaction Conduct

New Door Realtors LLP is committed to conducting real estate transactions in a manner that is transparent, documented, and aligned with client interests.

Accordingly:

  • Property information must be presented accurately and without misrepresentation.
  • Material facts, risks, and limitations relevant to a transaction must be disclosed clearly.
  • Informal commitments, verbal guarantees, or undocumented assurances are not permitted.
  • Pressure-based selling practices or inducements are strictly prohibited.
  • The company’s role in each engagement—whether intermediary, advisor, facilitator, or principal—must be communicated clearly to the client.

Transactions that do not meet these standards may be declined, irrespective of potential commercial value.

Compliance and Regulatory Alignment

All engagements undertaken by New Door Realtors LLP must comply with applicable regulatory frameworks, including but not limited to:

  • the Real Estate (Regulation and Development) Act (RERA),
  • local development authority requirements (such as JDA),
  • and other statutory or municipal regulations relevant to the transaction.

The company does not participate in or support activities intended to bypass regulatory requirements, approvals, or documentation obligations.

Conflict of Interest and Disclosure

Situations that may give rise to a conflict of interest must be identified and addressed transparently.

In particular:

  • Where New Door Realtors LLP acts as a principal in a transaction, this role must be explicitly disclosed to the client.
  • Personal, financial, or indirect interests that may influence professional judgment must be disclosed where relevant.
  • Decisions must not be influenced by undisclosed incentives, commissions, or third-party considerations.

Failure to disclose conflicts of interest is treated as a serious breach of this Code.

Referral, Commission, and Incentive Practices

New Door Realtors LLP does not operate an open affiliate or referral commission program.

  • Referral arrangements, where any exist, are handled on a case-by-case basis through direct, documented agreements.
  • Undisclosed referral fees, kickbacks, or commission-sharing arrangements are not permitted.
  • Any incentive or compensation structure that may influence client recommendations must be disclosed transparently.

The company previously operated an affiliate-based referral program several years ago. Over time, this model was discontinued after internal review indicated that a small proportion of affiliates accounted for the majority of meaningful engagement, while the broader program did not contribute consistently to transaction outcomes.

Following the discontinuation of the affiliate program, the company adopted a more selective and relationship-based approach, engaging directly with a limited number of trusted associates through individualized and documented arrangements where appropriate.

Information, Marketing, and Communication Standards

All communication, whether offline or digital, must be accurate, responsible, and not misleading.

This applies to:

  • property listings and descriptions,
  • pricing and investment-related references,
  • marketing materials and advertisements,
  • educational or informational content,
  • communication via phone, messaging platforms, websites, or social media.

Statements implying guaranteed outcomes, assured returns, or certainty of regulatory approvals are not permitted.

Prohibited Practices (Zero Tolerance)

New Door Realtors LLP maintains zero tolerance for the following practices:

  • bribery or facilitation payments,
  • misrepresentation of regulatory approvals or property status,
  • undocumented cash components or informal financial arrangements,
  • illegal or non-compliant plotting,
  • coercive or pressure-based selling tactics,
  • circumvention of legal or regulatory processes.

Engagements requiring such practices are refused without exception.

Reporting and Accountability

Concerns regarding potential violations of this Code may be raised internally through appropriate leadership channels.

Reports made in good faith will be reviewed objectively and handled with due seriousness. Retaliation against individuals raising concerns in good faith is not permitted.

Enforcement and Review

Non-compliance with this Code may result in corrective action, restriction of authority, or termination of association, depending on the nature and severity of the breach.

This Code of Conduct is subject to periodic review and may be updated to reflect regulatory changes, operational developments, or governance requirements.